This Shipping Policy explains how orders placed through Daily Clothes NG (dailyclothesng.com) are processed, dispatched and delivered within Nigeria. Please review the information below before placing an order.
1. Order Processing
Orders are normally processed within 1–3 business days after payment has been confirmed. Business days exclude Sundays and public holidays. During sales, promotional periods or unusually busy periods, processing may take longer. If there is a significant delay, we will make reasonable efforts to inform you.
2. Delivery Areas and Estimated Times
We aim to deliver to customers in Lagos and other serviceable locations across Nigeria. Delivery availability depends on the destination and the courier or logistics provider serving that area.
| Destination | Estimated delivery after dispatch |
| Lagos | Approximately 1–3 business days |
| Other locations in Nigeria | Approximately 3–7 business days |
These are planning estimates, not guaranteed delivery dates. Actual delivery may vary due to the destination, courier capacity, weather, public holidays, traffic, security conditions or other circumstances outside our control.
3. Shipping Fees
Applicable delivery fees will be displayed at checkout or communicated before you confirm your order, where applicable. Fees may vary according to delivery location, parcel size or the logistics provider. Any additional charge must be communicated before it is applied to your order.
4. Dispatch Notifications and Delivery Details
Please provide a complete and accurate delivery address, a reachable telephone number and any useful delivery directions. Where available, we may provide dispatch or tracking details. Tracking availability depends on the courier used.
Please check your order confirmation promptly and contact us if any delivery information is incorrect. Changes requested after dispatch may not be possible and could result in additional delivery charges.
5. Receiving Your Order
Where possible, ensure that you or an authorised recipient is available to receive the parcel. If delivery cannot be completed because the recipient is unavailable, the address is incorrect or the courier cannot reach the recipient, the courier may attempt redelivery or return the parcel to us. Any reasonable redelivery or return-to-sender fee will be explained before a charge is applied.
Please inspect the parcel on arrival. If an item is missing, incorrect or visibly damaged, contact us as soon as reasonably possible and, where practicable, within 48 hours of delivery. Include your order details and clear photographs where relevant. This request helps us investigate promptly and does not remove any rights you may have under applicable law.
6. Delayed, Lost or Undelivered Orders
If your order appears delayed or has not arrived within the estimated delivery period, contact us using the details below. We will make reasonable efforts to check the shipment with the relevant logistics provider and advise you on the next steps. Delivery estimates may be affected by events beyond our reasonable control.
7. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate delivery details. If a parcel is returned because the address supplied was incorrect or delivery attempts failed for reasons attributable to the recipient, we will contact you where possible to agree on redelivery or another appropriate resolution. Additional delivery costs may apply, subject to prior communication.
8. Order Changes and Cancellations
Requests to change or cancel an order should be made as soon as possible. We cannot guarantee changes or cancellations once an order has been packed or handed to the courier. If an order has already been dispatched, the applicable returns and refunds policy will govern any subsequent request, subject to applicable law.
9. Contact Details
For shipping or delivery enquiries, contact Daily Clothes NG:
Address: 25, Ohifeme Aikhoje Street, Ajah, Lagos, Nigeria
Phone: +234 915 945 2536
Website: dailyclothesng.com.